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IP Telephony: VOIP, SIP, hosted pbx, avaya, shoretel, cisco, nortel on-premise solution support - business class phone system solutions

 

IP Telephony (Voip and sip) hosted and on premise solutions for your business

Contact Stratosphere Networks for all your business technology needs. Our in house telecommunication division focuses on all business telephone system solutions including on-premise and hosted pbx solutions. We are certified and authorized to sell and support best in class telephony solutions including Avaya, Nortel, ShoreTel and Cisco. We also provide full wiring and cabling for new locations, build outs, moves, as well as as needed wiring work. Our solutions range from digital telephone technology, full IP technology as well as hybrid solutions. If you are planning a telecom upgrade or your contracts are coming up, you can confidently turn to the telecom consultants at Stratosphere to provide all viable options that are not only reliable solutions but flexible to grow with your business in the future. If you properly leverage your communication solution you can increase coverage hours, increase your footprint, provider quicker and more responsive customer service and communicate more effectively with your staff in the field. Improve your customer service experience by implementing simply call routing to allow for better call handling. Leverage simple telecommuter, soft phone, VPN phone, IP Phone, SIP soft phone, and mobile twinning or bridging technology to connect your entire enterprise.

Why Hosted? Small and startup companies sometimes turn to hosted pbx as a simple fixed cost solution for their phone system. Small companies who want enterprise features benefit from the hosted pbx model. Maintenance and support costs from the pbx feature side are eliminated. If you elect a provider that also provides you internet its one bill. If you only use BASIC dial tone and BASIC features this might be a good solution.

Why Not Hosted? Business think they are getting a fully managed solution and a lower cost solution for their business. Other hidden costs include phantom voice mail boxes and charges for other items like simple auto attendants that will add up over time. Who is responsible for your data switches and routers on premise as this is a costly solution in the end. For small to medium sized businesses moving off an on-premise solution to a hosted solution as a low cost alternative, watch out! Every phantom user or group mailbox, every auto attendant, and certain features if you decide to turn on during installation or after are billable!!!! Administrators typically miss phantom boxes when they count number of users and by the time you go to implement your monthly recurring costs are more expensive than an on-premise solution. Your growth costs are more and you never own this solution. Some simple features might not be available which can cause end user headache and frustration. Since this is a full IT based solution, it will actually drive your IT maintenance costs up. Can your wiring and IT infrastructure handle this? Are you planning on integrating your PBX to your application servers (i.e. database, IVR, CRM, etc) - how will that work if it is offsite?

No matter on-premise phone systems or hosted PBX, we are more than happy to review and analyze your business needs and provide you both solutions. We are partnered with best in class on-premise phone system manufacturers Nortel, ShoreTel, Avaya and Cisco and also partnered with best in class hosted PBX companies nationwide.

If you are looking to replace your existing phone system, looking to upgrade your existing phone system or looking for someone to provide phone system maintenance and support, you came to the right place.

 

Stratosphere networks - it managed service provider

Business Class Phone Systems and Hosted PBX solutions as well as phone system maintenance, upgrades, and phone system support for the Minneapolis, Minnesota, markets and nationwide.

Stratosphere Networks is a comprehensive IT managed service provider for Minnesota and Nationwide markets that provides intelligent IT support for your business. Our IT consultants work with your business to identify your business needs. Our team of IT support professionals work around the clock to provide IT help desk, server, and infrastructure support for your business. Our network operations can help with all your IT requests remotely and in some rare instances that you require IT support onsite our dispatch team

Whether it’s help desk support, remote and on-site dispatch, network optimization, search engine optimization services (SEO), maintenance tasks (such as Windows Updates), proactive network monitoring, disaster recovery planning, planning to roll out a new line of business application (i.e. EMR, EHR, DMS, etc) network upgrade or migration planning (such as Microsoft Exchange), considering virtualizing your infrastructure (i.e. VMWare, Citrix, or Hyper-V) or simply moving to a new location, our team of experts can help ensure all aspects of your technology infrastructure are handled correctly.